We build it around your business
Your number, your calendar, your pipelines, your booking rules — configured by our team, not handed to you as a blank dashboard.
SpotrOS Customer Hub
Never miss a call. Never lose a customer.
An AI receptionist answers 24/7, follow-ups run themselves, and every call, text and booking lands in one place you actually check.
Trusted by real independent owners
- Owner — River Lime Roti Shop, Jersey City, NJ
- Owner — Antojao Deli & Restaurant, New Jersey
- Owner — Sarrah Cafe, Trinbago
- Owner — Champion Caribbean Restaurant & Lounge, NY
- Local NJ · NY install team
- Month-to-month software
- Real people, start to finish 551-525-6611
Sound familiar?
The customer called. Nobody picked up.
Calls go to voicemail
You were with a customer, on a ladder, or closed for the night. They didn’t leave a message — they called the next place on the list.
Follow-up never happens
You meant to call them back Tuesday. It’s Friday. The quote is cold and you both know it.
Everything lives in five places
Texts on your phone, emails on the laptop, bookings in a notebook, reviews you keep forgetting to answer.
How it works
Set up by us. Then it just runs.
It answers while you work
Calls get answered, texts get replied to, missed calls get a text back automatically, and bookings land on your calendar.
You see it all in one place
One inbox for calls, texts, and email. One place to see who’s waiting on you. On your phone, wherever you are.
“I stopped doing my own emails six months ago. They ship on time, sound like me, and my regulars actually reply. First time I’ve had a marketing partner who understood a family business.”
Plans
Start where you are. Grow from there.
Every plan is set up for you by our team. Full terms reviewed on your call.
Customer Hub Basic
$97/mo
Never lose a customer.
- Contacts and pipelines
- One inbox for SMS and email
- Web chat, booking and reminders
- Missed-call text-back
- Invoicing and the mobile app
- Full setup by our team, included
Customer Hub Complete
$297/mo
Handle every customer you attract.
- Everything in Basic
- 24/7 AI receptionist that answers your calls
- AI chat and SMS assistant
- Automatic review requests
- Monthly report, sent to you
- AI receptionist configured with certified scripts
Flagship
Customer Hub Flagship
$497/mo
Our most complete plan — everything we do, in one.
- Everything in Customer Hub Complete
- One managed campaign per quarter, plus a monthly refresh (up to 3 assets)
- Quarterly strategy call
- Funnels and landing pages built for you
- Campaign #1 built during onboarding
- $449.97/mo your ad on 3 network screens — founding bonus: first 5 Flagship clients, 6 months, then renews at the founding-advertiser rate.
Screen placements run on network screens in participating venues — not hardware installed at your location. Eligible venues are confirmed for your business before the seat is offered.
Get your free Money-Leak AuditNeed more done for you? Managed Marketing — scoped to your business. Talk it through on your audit call →
Everything included.
The full list, for the people who want to read the full list.
Calls, texts and messaging
One inbox for SMS, email and web chat. Missed-call text-back so a missed call still becomes a conversation. Mobile app so it all travels with you.
Booking and reminders
Online booking tied to your real availability, confirmations, and automatic reminders before the appointment so people actually show up.
Customers and pipelines
Every customer and lead in one list, with pipelines that show who’s waiting on you and what happens next.
Reviews and reputation
Review requests go out automatically after the work is done, on Complete and Flagship.
Invoicing
Send an invoice from your phone and get paid without chasing paper.
Loyalty, points and rewards
Customers earn on their phone number — no card to carry, no app to download, nothing to slow down the counter. You set the earning rate, the tier levels and the reward thresholds. Rewards can fire on their own for birthdays, visit milestones and spending thresholds, and a referral program rewards both the person referring and the person they brought in.
Promotions and coupons
Build percentage-off, dollar-off, buy-one-get-one, free-item and bundled-discount offers, each with its own expiry, usage limit and qualifying conditions. Target them by visit frequency, average spend, favourite items or days since the last visit, so an offer goes to the people it was built for rather than the whole list.
Setup and training
We do the setup — number, calendar, pipelines, widget — and walk your team through it on a training call. You don’t get handed an empty dashboard.
See what you’re missing.
Fifteen minutes, no obligation. We’ll show you where customers are slipping through and what it would take to catch them.