POS & Payments — How It Works
Installed, trained, and live. No figuring it out yourself.
We deliver and install your POS hardware, configure your full menu, train your staff, and activate the cash discount program — eliminating processing fees from the first day you go live.
The Process
Here is exactly what happens, step by step.
Free Demo & Assessment
We show you exactly how the POS works for your specific business type — full service, fast casual, counter service, retail. No generic demo. We walk through your actual workflow.
Custom Quote
We quote your hardware configuration — terminal, customer-facing display, card reader, receipt printer, cash drawer, KDS if needed. And we model out your cash discount savings so you can see the real cost before you commit.
Hardware Delivery & Install
We deliver and install all hardware at your location. We cable everything neatly, configure your network connection, and test every component before we move on.
Menu Configuration
We build your full menu in the POS — every item, modifier, combo, price, tax category, and printer routing. If you have an existing menu we work from it directly. Nothing is left for you to set up.
Cash Discount Activation
We activate your cash discount program and configure the dual pricing display on your customer-facing screen. We make sure it is compliant and clearly communicated to your customers.
Staff Training & Go-Live
We train your entire team — taking orders, processing payments, managing voids and refunds, running end-of-day reports, and managing the cash drawer. We stay through your first service to make sure everything runs smoothly.
How the Cash Discount Program Works
Credit card processing fees typically cost restaurants and retail businesses 2.5–3.5% of every sale. On $500,000 in annual revenue that is $12,500–$17,500 per year going to the processor. The SpotrOS cash discount program eliminates this. Card customers see a small service fee added at checkout — covering the processing cost. Cash customers pay the base price and save. You keep 100% of every cash transaction and net the same margin on card transactions as you would on cash. Fully compliant with card network rules and NJ/NY state regulations.
Frequently Asked Questions
How long does POS installation and setup take?
Hardware installation and menu configuration typically takes one full day. Staff training is completed the following day. Most clients are running their first live service on day 3.
How does the cash discount program work?
Card customers see a small service fee added at checkout that covers the processing cost. Cash customers pay the base price. You net the same margin on every transaction regardless of payment method — and you stop paying 2.5–3.5% per card swipe.
Is the cash discount program legal in New Jersey and New York?
Yes. Dual pricing and cash discount programs are fully compliant with card network rules and NJ and NY state regulations when implemented correctly. SpotrOS handles compliant implementation including required customer disclosure.
What happens if I already have a contract with Toast or another POS?
We review your current contract with you during the consultation. In many cases the cash discount savings on SpotrOS offset the early termination fee within the first few months. We help you model this out before you commit to anything.
Does the POS work if my internet goes down?
Yes. The SpotrOS POS continues to accept payments in offline mode and syncs all transactions when connectivity is restored. Your kitchen keeps receiving tickets and you keep taking orders.
What POS hardware is included?
A standard restaurant configuration includes a POS terminal, customer-facing display, card reader, receipt printer, and cash drawer. KDS screens, handheld devices, and additional terminals are available for larger operations.
Ready to see how it works for your business?
Book a free demo and get a custom quote — no obligation, no pressure. We'll show you exactly what SpotrOS looks like for your specific setup.